GENERAL CONDITIONS OF USE AND ONLINE SALE
Company information My FLASH :
My FLASH is based at 1 impasse des 3 Minées, 41800 Montoire-sur-le-Loir - FRANCE. Its manager is Rudy SABBAH. The My FLASH company has created the My FLASH brand registered with the INPI under the number 4194278. The domain namewww.my-flash.fris also deposited.
Telephone : 00 +33 2 54 89 83 06 or 00 +33 7 82 81 36 28 - Email: contact@my-flash.fr
Intra-community VAT: .
The company My FLASH is registered with the RCS of Blois under the number SIRET 48442566500052.
The NAF or APE code is 1813Z (Pre-press activities).
The APRM code is 1813ZB (Graphics-decoration).
A declaration to the CNIL was made on March 7, 2017, it bears the number 2041950 v 0
General provisions :
These conditions are concluded between, on the one hand, the company My FLASH registered in the RCS under the number 48442566500052 and located 1 impasse des 3 Minées - 41800 Montoire-sur-le-Loir - FRANCE and, on the other hand, the persons wishing to make a purchase via the websitewww.my-flash.fr, e-commerce site (sale of repositionable retro-reflective badges) hereinafter referred to as "the Buyer".
The Site is the property of the company My FLASH in its entirety, as well as all the rights relating thereto. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, links of the hypertext type to the Site are authorized without specific requests, but the My FLASH company disclaims all liability in the event that the content of these sites contravenes the laws and regulations in force.
Any order for a product appearing in the Site's online store implies consultation and prior acceptance of these general conditions of sale. Consequently, the Buyer acknowledges being fully informed of the fact that his agreement concerning the content of these general conditions does not require the handwritten signature of this document, insofar as the Buyer wishes to order online the products presented within the framework of the Site store. The Buyer has the right to save or edit these general conditions, on the day of purchase, it being specified that both the saving and the editing of this document are his sole responsibility. These general conditions of sale are permanently accessible at the following address : , in a computer format allowing them to be printed and/or downloaded, so that the Buyer can reproduce or save them. These general conditions may be modified at any time and without notice by the company My FLASH, the applicable conditions being those in force on the date of the order by the Buyer. The Buyer declares to have the full legal capacity allowing him to engage under these general conditions.
1. Object
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods and services offered by the company My FLASH to the Buyer.
These general conditions express the entirety of the obligations of the parties. In this sense, the Buyer is deemed to accept without reservation all the provisions provided for in these general conditions. No general or specific condition appearing in the documents sent or delivered by the Purchaser may be incorporated herein.
2. Entry into force
These general conditions come into force on the date of signature of the order form, as defined in article 3 below. These general conditions are concluded for the duration necessary for the supply of the products ordered, until the expiry of the guarantees due by the company My FLASH.
3. Electronic signature
The Buyer declares to accept the order as well as the entirety of these general conditions of sale fully and without reservation when he clicks on the button "Validate my order" after the ordering process. This constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
4. Order Confirmation
Pursuant to Article L 121-19 of the Consumer Code, the contractual information provided for in Article L 121-18 of the Consumer Code will be confirmed by e-mail no later than late at the time of delivery.
5. Proof of transaction
The computerized registers, kept in the computer systems of the My FLASH company under reasonable security conditions, will be considered as proof of the communications, orders and payments made between the parties. Archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.
6. Product Information
6.1.Pursuant to Article L. 111-1 of the Consumer Code, the My FLASH company presents on its Site the products for sale as well as their essential characteristics.
6.2.The offers presented by the company My FLASH are only valid within the limits of available stocks. We inform you of the availability of items sold on the Site on the information page of each item. If you choose to pay by bank cheque, your order will only be processed upon receipt of it and the applicable deadlines are those on the day of receipt of the cheque.
7. Price of products sold on the Site
The prices are indicated in Euros and are only valid on the date of dispatch of the purchase order by the Buyer. Delivery costs, invoiced in addition only for countries outside Metropolitan France, Guyana, Guadeloupe, Martinique, Reunion, St Pierre and Miquelon, St Barthélémy, St-Martin, Mayotte and Monaco and are indicated before the validation of the order. These prices can also be consulted in the general conditions of sale, in paragraph 8. Delivery method, time, prices and customs duties.
Prices are VAT INCLUDED. The My FLASH company is a self-employed company, The standard rate of VAT is 20% (art. 278 of the General Tax Code). Payment of the full price must be made when ordering, for payment by credit card, check or transfer. At no time can the sums paid be considered as a deposit or down payment.
8. Delivery method, deadlines, tariffs and customs duties
After order confirmation and validation of payment by the organization concerned, the My FLASH company undertakes to send the ordered goods to the Post Office within 48 working hours.
Free shipping to metropolitan France*
Shipping to mainland France, Guyana, Guadeloupe, Martinique, Reunion, St Pierre and Miquelon, St Barthélémy, St-Martin, Mayotte and Monaco is free *up to 30 Flashes. It is done by letter followed. The tracking number will be communicated to you by email as soon as the products are dispatched.
A free withdrawal can be made at the address of the My FLASH company: 1 impasse des 3 Minées - 41800 Montoire-sur-le-Loir - FRANCE.
The AIRE CUBE company uses the Letter followed by the Post Office, so you can follow the routing and distribution of your order free of charge (excluding the cost of internet connection) on la poste.fr. The indicative delivery time for mail in metropolitan France is 48 hours (working day), the mail will be deposited in your mailbox.
- For all international shipments, the AIRE CUBE company asks for a flat-rate contribution.
The AIRE CUBE company uses the International Letter followed by the Post Office, so you can follow the delivery and distribution of your order on la poste.fr. Your mail will be tracked until delivery to: Germany, Belgium, Canada, Denmark, Spain, United States, Finland, Great Britain, Ireland, Iceland, Italy, Luxembourg, Malaysia, New Zealand, Netherlands Bas, Poland, Portugal, Singapore, Sweden, Switzerland and a follow-up to the French border for other destinations.
8.3 Rates applied for shipments to the European zone
(Germany, Austria, Belgium, Bulgaria, Cyprus South, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania , UK & Northern Ireland, Slovakia, Slovenia, Sweden.):
8.3 Rates applied for shipments to countries outside the European zone :
Any order placed on the Site and delivered outside of France may be subject to any taxes and customs duties which are imposed when the tracked letter reaches its destination. These customs duties and these possible taxes related to the delivery of an article are your responsibility and are your responsibility. We are not required to verify and inform You of applicable customs duties and taxes. To know them, We advise You to check with the competent authorities of your country.
9. Method of payment
To pay for his order on the Site, the Buyer has, at his choice, all the payment methods referred to in the order form, namely: credit card, transfer, check or paypal. The Buyer guarantees the company AIRE CUBE that he has the necessary authorizations to use the method of payment chosen by him during the validation of the order form.
The AIRE CUBE company reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by credit card from officially accredited bodies or in the event of non-payment.
The AIRE CUBE company notably reserves the right to refuse to make a delivery or to honor an order from a Buyer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. administration.
Cards issued by banks domiciled outside France must be international bank cards.
In the event of payment by credit card, the amount of your order is only debited when your articles are dispatched.
In case of payment by check or credit card, we reserve the right, for security reasons, to ask you to send us a photocopy of your identity card.
Payment by bank check is only possible for checks in euros drawn on a bank domiciled in France or Monaco. In case of payment by check, the cashing of the check is made upon receipt of the check.
The check should be made payable to AIRE CUBE and sent to the address below:
the company AIRE CUBE - Les 3 Minées - 41800 Montoire-sur-le-Loir.
10. Availability of products - Delivery time
The AIRE CUBE company undertakes to send the ordered goods to the Post Office within 48 working hours. As an indication, La Poste indicates a delivery and delivery time for the letter followed by d+2 for destinations in Metropolitan France. For other destinations, a delay of D+4 to D+15 is to be taken into account. For the deadline to be respected, the Buyer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular : street number, building , stairs, access codes, intercom names and/or numbers, etc.). In any event, the AIRE CUBE company will execute the order at the latest within thirty (30) days from the day following that on which the buyer placed his order.
In case of unavailability of the product ordered (out of stock), the Buyer will be informed as soon as possible by e-mail or by telephone. The Buyer will then have the choice to cancel his order and obtain a refund of the sums paid within thirty (30) days at the latest of the day of cancellation, or the exchange of the product, under the conditions provided below. . The responsibility of the company AIRE CUBE cannot be engaged in the event of delay in the delivery of the products ordered.
In the event of unavailability within the times indicated, We reserve the right to offer You a replacement item of equivalent quality and price. In the event that We cannot provide You with an article of equivalent quality and price or if You do not wish this article of equivalent quality and price, You may cancel your
order.
In the event of permanent unavailability, and if We cannot provide You with an article of equivalent quality and price, Your order will be canceled automatically.
For reasons of availability, an order may be delivered in several installments to the buyer.
We remind you that your payment card is only debited when your order is dispatched. Therefore, in the event that an item is not available and no replacement item can be delivered to You, your payment card will not be charged.
Delay or loss of mail
In case of delay or loss of mail, We ask You to contact the company AIRE CUBE as soon as possible (by telephone or e-mail). Research with the carrier will be carried out to identify the problem and, if necessary, to reship your order as soon as possible.
11. Place of delivery
The products are delivered to the address indicated by the Buyer on the order form.
12. Delivery problems due to the carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery slip, damaged mail, damaged products, etc.) must be indicated to the AIRE CUBE company upon receipt of the mail. Photos of the observation of the damage may be requested from the Buyer.
The Purchaser must confirm this anomaly by sending an e-mail or a postal letter within two (2) working days following the delivery date setting out the said complaints.
13. Return of products and reimbursement
13.1 Withdrawal period
You have 14 days (from receipt of the articles) to form an opinion.
In accordance with articles L.120-20 and following of the Consumer Code, you have a period of fourteen (14) clear days to exercise your right of withdrawal. The period of fourteen days runs from the date of receipt of the articles. The date of dispatch indicated by the Post office will prevail.
If you return an article within 14 clear days after the date on which it was delivered to you, without this resulting from an error on our part, only the amount of the price of the article will be refunded.
Indeed the initial shipping costs for countries outside Metropolitan France Guyana, Guadeloupe, Martinique, Reunion, St Pierre and Miquelon, St Barthélémy, St-Martin, Mayotte and Monaco and any other ancillary services (example: gift wrapping costs ) will not be refunded.
If you had benefited from a reduction in shipping costs and the refund results in a reduction of your overall basket below this amount, the shipping costs will be re-invoiced to you.
A deadline calculated in clear days does not take into account the day of the decision at the origin of the deadline. If the period ends on a Saturday, Sunday or public holiday, it is postponed by one day.
The right of withdrawal also applies if the product is on sale, second-hand or destocked.
You only have to pay the direct costs of the return. The exchange order or the new order using a credit will be completely free for you.
Your return mail must be returned to us by Letter followed by the Post Office.
For a fast and efficient processing of your return, please contact us, before any return or exchange, by email sent to airecube@gmail.com. In this email, please communicate
- your first and last name
- your order
- if you want to receive a credit note, be reimbursed or make an exchange
- the reasons for the return (your observations will be very useful to us)
We will respond by email as soon as possible.
If you are unable to send us an email, you can call us on 02 54 89 83 06 or 07 82 81 36 28, Monday to Friday between 9 a.m. and 7 p.m.
The buyer must wait for the response from the AIRE CUBE company so that it can be assigned a return number and send the return mail.
Indicate the return agreement number on the Colissimo dispatch slip.
The return address is as follows: AIRE CUBE - Les 3 Minées - 41800 Montoire-sur-le-Loir.
The AIRE CUBE company reserves the right not to reimburse the return if the product is not intact. In the event of exercise of the right of withdrawal and if all the aforementioned conditions are met, the AIRE CUBE company will reimburse the sums paid by the Buyer, excluding postage, and this within a maximum period of 30 days after receipt of your return package. The return costs in the event of withdrawal remain the responsibility of the Buyer.
Exchange.
If for one reason or another you are not satisfied with a product you have ordered, you can return it to us under the conditions specified below, within fourteen (14) days. The AIRE CUBE company will bear the shipping costs for the reshipment of the new article. Returning the item by post remains your responsibility.
You can exchange the item or receive a credit for the amount of your purchases which also includes the postage paid. When you use your credit (12 month period) you will not have to repay the shipping costs because we consider this as an exchange.
Upon receipt of the item to be exchanged and verification that the product is intact (new and in its original packaging), the AIRE CUBE company agrees with the Buyer to send another product.
In case of immediate availability of the product, the exchange will take approximately one week from the day of sending your exchange request.
On the other hand, if the AIRE CUBE company makes a mistake or if an article has a defect, the postage of the return of the article by Letter followed will be refunded to the Buyer and will be offered the postage of the reforwarding of a new product, if applicable. The invoice for the return costs must accompany the return mail.
For a fast and efficient processing of your return, please contact us, before any return or exchange, by email sent to airecube@gmail.com. In this email, please communicate
For a fast and efficient processing of your return, please contact us, before any return or exchange, by email sent to contact@my-flash.fr.
In this email, please communicate
- your first and last name
- your order
- if you want to receive a credit note, be reimbursed or make an exchange
- the reasons for the return (your observations will be very useful to us)
We will respond by email as soon as possible.
If you are unable to send us an email, you can call us on 02 54 89 83 06 or 07 82 81 36 28, Monday to Friday between 9 a.m. and 7 p.m.
The buyer must wait for the response from the AIRE CUBE company so that it can be assigned a return number and send the return mail.
Indicate the return agreement number on the envelope of the courier followed.
The return address is as follows: AIRE CUBE - Les 3 Minées - 41800 Montoire-sur-le-Loir.
Any product returned to AIRE CUBE must be returned as a whole, carefully packaged and in perfect condition for resale, to the following address: AIRE CUBE - Les 3 Minées - 41800 Montoire-sur-le-Loir. Any product that has been damaged will not be refunded or exchanged.
In the event of the exercise of the right of return, the Buyer has the choice of requesting either the exchange of the product or a purchase voucher corresponding to the amount of the returned products or the reimbursement of the sums paid.
In the case of an exchange, the Buyer may choose between a product identical to that initially ordered, in the event of a delivery error, or a product of equal value to the returned product, a product of lesser value, it being specified that, in this case, the AIRE CUBE company will reimburse the difference to the Buyer and a product of a higher value, it being specified that, in this case, the Buyer will have to pay the additional price to the company AIRE CUBE
In the three cases referred to above, the re-shipment of the new product will be at the Buyer's expense, unless the return is justified by an error attributable to the AIRE CUBE company.
In the event of a refund request, the AIRE CUBE company will make its best efforts to reimburse the Buyer within fifteen (15) days by check or by crediting the Buyer's bank card, it being specified that, in any cause, the refund will take place within thirty (30) days following the date on which the right of return was exercised by the Buyer.
If you have paid for your order:
• by payment card: the reimbursement amount is paid directly into the account associated with the payment card used
• by check or bank transfer: a reimbursement check will be sent to you at the billing address indicated when ordering
Once the refund has been made, an email will be sent to notify you. You can also consult the reimbursement of an item in Your account, by viewing the order concerned.
Return of damaged, defective or non-compliant items
If you are returning an item due to an error on our part, or according to our returns policy,
because it is damaged or non-compliant, after verification we will refund the
initial shipping costs, as well as the costs of reshipping. The cost of gift wrapping (and any
other ancillary services) will also be reimbursed.
Returning Items Purchased Using a Discount Code.
If you purchased one or more items using a discount code, in case of
refund (or exchange with an article excluded from the promotion), your basket will be recalculated
and the discount code assigned in proportion to the new amount.
14. Product Warranty, Liability
The AIRE CUBE company guarantees its products for six (6) months from the date of their delivery or from the discovery of the hidden defect suffered by the product sold. AIRE CUBE's warranty is expressly limited to the replacement of defective products or their repair or, where applicable, their reimbursement.
Hypertext links may refer to sites other than the Site. The company AIRE CUBE disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force.
15. Force majeure
Neither party will have failed in its contractual obligations insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered as fortuitous event or force majeure all irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts.
The party affected by such circumstances will notify the other within ten (10) business days following the date on which it becomes aware of them. The two parties will then come together, within one (1) month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which
the performance of the contract will be continued. If the case of force majeure lasts longer than three (3) months, these general conditions may be terminated by the injured party. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning ; the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to the Buyers.
16. Partial non-validation
If one or more stipulations of these general conditions are held to be invalid or declared as such pursuant to a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will retain their full force. and their scope.
17. No Waiver
The fact for one of the parties not to take advantage of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation. in question.
18. Title
In case of difficulty of interpretation between any of the titles appearing at the head of the articles of these general conditions of sale, and any of these articles, the titles will be declared non-existent.
19. Applicable law
These general conditions are subject to French law. This is the case for rules of substance as well as for rules of form. In the event of a dispute, the French courts will have sole jurisdiction, it being specified that, in the event of a dispute or complaint, the Buyer will first contact the company AIRE CUBE to obtain an amicable solution.
20. Data processing and freedoms
For the processing of orders made remotely through the Site, the AIRE CUBE company must have access to and process personal and nominative data concerning its Buyers.
The personal and nominative data which are transmitted when the order is taken are exclusively intended for the processing of the purchase made. This data will not be transmitted to any third party outside the service providers involved in the processing of orders.
The information of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders and the establishment of invoices, in particular. The lack of information leads to the non-validation of the order.
Any Buyer or Visitor to the Site who has transmitted personal and nominative data has a right of access, rectification, and opposition to all personal data concerning him under the conditions laid down by the Data Protection Act of 6 January 1978. This right can be exercised by writing, by post and providing proof of your identity, to the company AIRE CUBE - Les 3 Minées - 41800 Montoire-sur-le-Loir.
21. Reproduction
Any reproduction, total or partial, of the Site is strictly prohibited without the prior agreement of the company AIRE CUBE.
22. Order by mail, telephone or fax
Any order from the Buyer made by mail, telephone or fax will be subject to these general conditions of sale, except for those of the provisions hereof intended to apply exclusively to the sale of goods and services offered by the company. AIRE CUBE concluded between the latter and the Buyer through the Site.